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Firmware upgrades are an essential maintenance procedure for enhancing the performance, fixing known issues, improving security, and adding new features to Shelleyes Body Cameras. By updating the device firmware, users can achieve more stable system performance, improved video processing quality, and broader compatibility.

Shelleyes provides dedicated firmware packages and Upgrade tools for different models, including

The upgrade procedures vary slightly between models in terms of connection methods, firmware file formats, software tools used, and key precautions.

Firmware upgrades are typically performed in the following ways:

  • Via USB connection to a PC using the official upgrade tool (Main method)
FW Update Tool
  • By inserting a microSD card with the firmware package and activating the upgrade in a specific boot mod

For firmware installation packages, please contact a Shelleyes technician.

Before upgrading, please back up all important data stored on the device, and ensure the battery is fully charged or the device is connected to an external power source to prevent any damage caused by unexpected power loss during the process.

This section provides detailed firmware upgrade procedures and precautions for each body camera model to help users complete the upgrade smoothly and safely.