USB Scan Interval

The USB Scan Interval defines how frequently the DEMS software scans connected USB ports to detect body cameras and initiate the data upload process.

This setting directly affects the system’s ability to recognize connected devices and unlock their storage for evidence retrieval. If the scan interval is set too short, it may cause system instability or interrupt the recognition process, resulting in failed uploads or incomplete data transfer.

Shelleyes recommends setting the USB Scan Interval to 10 seconds to ensure reliable detection of all connected cameras, especially in multi-port docking stations. This optimized interval strikes a balance between responsiveness and stability, helping prevent device recognition failures and supporting smooth evidence upload operations.